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Cannot make a 'backup' of site?!

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  • Cannot make a 'backup' of site?!

    Hi, I have just adopted a site from someone hosted on fansitehost.com and obviously I need to make and download a backup so that we can move the site to my hosting and they no longer need to pay for the space.

    However, I cannot see any options in the cpanel to do this. Can anyone help please?
    Rachel Hurd-Wood | Georgie Henley
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